Information & Assistance
Information & Assistance.
Free, confidential help finding the right local services and benefits for your situation. The most common reason people call us, and usually the right first step.
A guided conversation, not a phone tree.
When you call ICADRC, you talk to a real person from one of our coalition partners. We listen first, then walk you through programs you might qualify for, from in-home care and meal delivery to utility assistance and caregiver support, and help you take the next step.
Anyone with a question about long-term services and support.
- Older adults who want to keep living at home safely
- People with disabilities of any age
- Family members or neighbors who need ideas for someone they care about
- Professionals making a referral on someone’s behalf
- Anyone who isn’t sure where to start
From your first call to a clear next step.
You call (760) 332-3213.
Or fill out the referral form. We answer Monday through Friday, 8:30 AM to 5:30 PM.
We listen.
A short conversation to understand what is going on. We don’t ask qualifying questions before we listen.
We give you options.
Programs you may qualify for. Partner agencies that deliver them. Verified contacts you can call directly.
We follow up.
We check in to make sure the connection landed. You stay in charge. We just make sure you have the information.
Related resources
One call. A real person. No qualifying questions.
Monday through Friday, 8:30 AM – 5:30 PM.